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Bender Blog: From the Front Lines

What we are learning & thinking about as we execute critical, high-value projects for the world’s leading businesses & institutions

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Where We Excel

Clients

Bender Consultants have led transformational projects for many of the world’s leading companies and institutions.  Below is a sample of the quality of clients that our consultants have experience.  For more information, please visit the Proven Track Record page on our website.

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Where We Excel

Senior executives are always cautious about implementing new solutions unless they bring value. Today, the focus is on bottom-line results, and leaders are making operational excellence their top priority.

Operational excellence starts here.

Regardless of what industry you compete in, breakthrough performance requires a unique combination of innovative thinking and disciplined follow-through. Based on your challenges, our services can be applied individually or holistically and are listed below:

Strategy:

  • Development, translation & communication
  • Implementation roadmap creation
  • Roadmap execution support

Program and Project Management:

  • Project ValueCheck™
  • Program Management Office creation & implementation support
  • Project framing and planning, business case development & value capture metrics
  • Project management rescue & recovery

Process:

  • Enterprise process transformation
  • Business process design & implementation
  • Re-engineering
  • Process value & alignment audit

Information Technology:

  • ERP & custom system implementation support
  • IT program management
  • Decision support systems
  • Business value assessment
  • Post implementation value analysis

Change Management:

  • Change strategy development
  • Business impact & readiness assessment
  • Communication strategy & implementation
  • Training strategy, content & delivery
  • Stakeholder engagement planning & analysis

Operations:

  • Merger & acquisition integration
  • New business launch
  • Operations optimization
  • Budgeting & planning analysis
  • Performance transformation
  • Business segmentation

Organization:

  • Organizational design & capability building
  • Governance, decision rights & responsibility definition
  • Organization impact & behavior assessment
  • Leadership & team performance
  • Performance metrics alignment & balanced scorecard development

Leadership Development:

  • Executive workshop design & delivery
  • Team off-site design & facilitation
  • Leadership alignment & conflict resolution
  • Decision acceleration
  • Executive coaching

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  • About Bender

    • About Us
    • Leadership
    • Method
    • Website
    • Where We Excel

  • Blogger: Jay Stuller

    Author of eight books and more than 1,000 articles in magazines including Smithsonian, Audubon, Playboy and Reader’s Digest, Stuller also spent 30 years as a communications executive, mostly at Chevron. There he wrote the annual report, speeches for the Chairman of the Board and other executives, and for the employee magazine. He also spent several years on the leadership team of a major Chevron operating company and thus brings a rare blend of business acumen and mainstream journalism skills to Bender Consulting, where he is a Managing Director and Chief Communications Officer.

  • Blogger: John Bender

    With more than 15 years experience as a Hewlett Packard executive in manufacturing, product design, international procurement, corporate strategy, and sales & marketing functions, Bender is widely recognized for his key role HP's $19.5 billion acquisition of Compaq Computer.  Previously a senior director in the company’s strategic change office where he led twelve smaller acquisitions and built an internal consultancy to drive multi-billion dollar growth initiatives, Bender also served as the executive director and vice president of the firm’s commercial sales group, leading a global reinvention of its composition, strategy and activities.  Since founding Bender Consulting in 2004, he has focused on leading high-risk, mission-critical business transformations for large organizations. In doing so, Bender has earned a reputation as a trusted advisor to executives leading difficult transformations. 

  • Blogger: Jonathan Dison

    With nearly a decade of experience managing complex enterprise-level transformations, Dison brings a holistic view to every engagement and understands how to connect people, process, systems and governance in support of an overarching strategy. He holds a deep passion for creating sustainability and ensuring projects capture full business value. His former careers within the Energy Practices of BearingPoint and Arthur Andersen Business Consulting built his love affair with the ever-changing global energy industry – and he’s been successfully re-engaged by Fortune 100 companies like Chevron, Tesoro and Halliburton to manage complex changes around the world. Jonathan is a Managing Director and Partner with Bender Consulting.

  • Blogger: Scott Archibald

    With more than fifteen years of senior executive experience in IT management, strategy development, operations optimization, mergers and acquisitions integration, divestiture planning, new business launch and startup operations, organization design and program management, Scott Archibald has one of the most diverse backgrounds in Bender. He has twice served as an operations chief of staff for HP vice presidents, leading customer facing and internal organizations comprised of over 2000 employees - and is most known for his role ensuring that all information technology infrastructure services worked flawlessly on the first day that HP & Compaq officially merged. Scott is a Managing Director of IT Transformation for Bender Consulting.

  • Blogger: Berni Ai-Kuo

    With over 20 years of leadership experience, Berni combines strategic and tactical thinking with business savvy to help grow profitable, market-driven organizations. Her experience covers marketing strategy, go-to-market process reengineering, operations optimization and management, investment banking and change management. She also has diverse industry experience in fields that include commercial and consumer products, white goods, high-tech, clean tech, commercial real estate and pharmaceuticals. Ai-Kuo has global experience in Europe and Asia Pacific, formerly leading a Hewlett Packard products division based in Singapore. Additionally, Ai-Kuo was a key member of the HP-Compaq merger integration team. She holds a Chemical Engineering degree from Massachusetts Institute of Technology, an MBA from the Kellogg Graduate School of Management, a Master’s of Engineering Management from Northwestern and an Executive MBA from Harvard Business School. Berni is a Managing Director of Marketing Transformation for Bender Consulting.

  • Blogger: Evert Hulleman

    A former member of the Royal Dutch Navy’s intelligence sector, Everett began his career in financial auditing with Arthur Andersen shortly after leaving the service. Throughout the 1990s he focused on profit improvement; cost management; re-engineering; change management; and, strategy and business transformation, in an active consulting practice on both sides of the Atlantic. He later joined Deloitte & Touche, founding and developing its Consumer Business Team in the Netherlands. His work then took him to the United States, selling, overseeing and performing work for clients in the Mid-West, mainly in areas around supply chain & finance. More recently, Hulleman co-founded a strategic and financial planning consulting firm called Beyond EPS Advisors, which also emphasizes cost controls and performance management. Now a Managing Director with Bender, he specializes in Financial Transformation.

  • Blogger: Jennifer Foucher

    With twenty years experience addressing the human element of organizational change, Jennifer Foucher is an expert at minimizing the change adoption curve to ensure projects are sustainable.   A former Senior Manager in Andersen Business Consulting’s global Strategy, Organization and People practice, Foucher provides practical solutions that help employees achieve tangible business results, while ensuring that leaders achieve their strategic, business and financial goals during transitions. She is known for her collaborative work style and passion for leading people through daunting organizational changes.  Prior to embarking on her consulting career, Foucher taught English in the former Czechoslovakia and has continued to nurture her passion for experiencing diverse cultures by working with organizations as disparate as the Internal Revenue Service, AT&T and General Mills.  Jennifer is a Bender Consulting Managing Director specializing in Change Management and Cultural Transformation.

  • Blogger: Juan Garcia

    Need to add a strategic leader with more than 15 years of management experience, Garcia has successfully delivered complex transformational business projects in large and decentralized organizations.  He achieves results through innovative solutions driven by strategic data analysis and a passion for excellence.  Garcia focuses on advising and assisting organizations transform strategic plans and business objectives into organizational capabilities.  A former Senior Manager with BearingPoint and Arthur Andersen, Garcia’s approach is to develop collaborative organizational environments for his clients and colleagues.  Fluent in Spanish, he has successfully completed international assignments throughout Latin America and the Middle East.  His project work spans multiple industry sectors including construction, film entertainment, manufacturing, energy, and higher education.  Juan is a Managing Director with Bender Consulting.

  • Blogger: Kurt Johnson

    With more than twenty years of leadership and management experience in strategy, business integration, operations, product development, marketing, sales, information technology, analytics, and consulting, Johnson brings a unique set of capabilities and perspective. As a Senior Manager for Accenture and Senior Vice President for eLoyalty, he has delivered successful business solutions for Fortune 200 companies – receiving a Smithsonian Award for Excellence for one of his projects. As a COO and GM for financial services companies, he has successfully led corporate initiatives for product, marketing, and sales channel strategies, as well as launched new consumer product and services divisions. Business is complex, and Johnson leverages his diverse knowledge and experiences to ensure that engagements deliver their full value potential. He has worked in various industries including energy, financial services, consumer products, telecommunications, manufacturing, and government. Kurt Johnson is a Managing Director with Bender Consulting.

  • Blogger: Shelley Robbins

    With twenty years experience in business transformation, process improvement, and change management, Shelley has an uncanny ability to assess situations and apply innovative solutions. A former Senior Manager in BearingPoint’s Transformation, Change and People practice, Robbins was consistently assigned to large-scale, complex projects and high profile clients. Robbins is known for building trusted relationships through her facilitative style and enthusiasm for client success. Her commitment to customer satisfaction earned her the BearingPoint “Gold Beacon” Award for providing superior client service. Robbins extensive experience includes deployments in Europe, Middle East, and Asia Pacific including war zones in Kuwait and Iraq. Robbins diverse clients include Fortune 200 companies such as Chevron, General Motors, Halliburton/KBR, Prudential Health Care, and Waste Management. Shelley is Managing Director of Process Transformation and Change Management for Bender Consulting.
  • Watch videos at Vodpod and other videos from this collection.

  • Bender Twitter

    • The future of supply trading in the oil & gas industry: http://bit.ly/hwv8v9 1 year ago
    • How to Mitigate Risk when Implementing Cloud Computing -- Scott Archibald from Bender Consulting: http://bit.ly/glxFDj 1 year ago
    • Bender Consulting predicts key oil & gas trends for 2011: http://bit.ly/h9rsO8 1 year ago
    • Bender Consulting predicts IT trends for 2011: http://bit.ly/e1rOoM 1 year ago
    • Scott Archibald leads an ExecSense webinar on Nov. 16 on Cloud Computing Basics for Accountants, more info - http://bit.ly/8ZM3Mx 1 year ago

  • Blog archive by category

    • Bender Consulting Update (11)
    • Change Management (8)
    • Consulting Industry (1)
    • Culture (6)
    • Ethics / Values (4)
    • Information Sharing (6)
    • Innovation (5)
    • IT (7)
    • Leadership (11)
    • M&A (5)
    • Management (13)
    • Performance Measurement (2)
    • Process Improvement (2)
    • Project Management (9)
    • Thought Leadership (18)
    • Uncategorized (13)
    • Value Creation (1)
    • Web 2.0 (7)

  • Blog archive by date

    • January 2011 (2)
    • September 2010 (3)
    • August 2010 (2)
    • June 2010 (1)
    • May 2010 (1)
    • April 2010 (4)
    • March 2010 (5)
    • February 2010 (3)
    • January 2010 (2)
    • December 2009 (4)
    • November 2009 (1)
    • October 2009 (1)
    • August 2009 (1)
    • April 2009 (3)
    • March 2009 (3)
    • February 2009 (2)
    • January 2009 (5)

  • Links

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    • Bender Website

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